The way we work
Pipeson’s software solutions support your work with pipe data management, data evaluation, approval management and communication. It’s an off the shelf solution that’s implemented according to the specific needs in your organization.
Let’s get you started
We have a web meeting to assess your situation and gather the information necessary to design your optimal solution. Thereafter we support you during the implementation and educate all users to make sure they become proficient users. Should you have any other questions or any type of problem arise, at any time following the implementation, you can always rely on Pipeson support.
Evaluation
In order to provide you with the best possible solution Pipeson performs a thorough evaluation of your current situation in order to understand your current workflow and processes.
Information transfer
During the information transfer phase we share as much relevant information as possible. With the information at hand, Pipeson can design the optimum software solution for your specific needs.
Solution design
Once we have a solid understanding of your business needs we will design a solution that consists of the right number and types of user licenses.
Implementation
Pipeson’s software solution is delivered as a Microsoft Azure cloud solution. It is also possible to install the solution locally. Regardless of how the system is implemented we will do the configuration and assist you in uploading available data from multiple sources. We will make sure that all is up and running and you can start using your new software solution immediately.
Education
Pipeson provides training to all users through a series of web based live sessions. We also offer onsite training at customer sites worldwide when requested, and provide user guides that cover all necessary topics in order to work successfully with the Pipeson software.
Support phase
After the successful implementation and education, Pipeson and our partners will maintain all software and provide technical support and user support via phone, e-mail, TeamViewer and web meetings. Full support is included for all our users.